Enterprise Knowledge Copilot
Decades of policy documents, tickets, drawings and wiki pages that no one can search, so experienced staff become the only working index of the organisation.
How we build it
- Ingest and normalise every source into a governed knowledge store with document-level access control
- Hybrid retrieval with re-ranking and mandatory citations back to the source page
- Evaluation harness with a golden question set gating every prompt and model change in CI
- Feedback capture from users routed into a weekly retrieval-tuning loop
Latency target
under 2s p95
Every answer
source-cited
Access model
per-document ACL
